
FAQs
Questions, answered
Cannot find what you need? Our team is a message away.
Booking
How do I book a tour package?
Choose a package, then send us an inquiry through the contact form, phone or email. A travel consultant will confirm availability, customize the itinerary and send a written quotation.
Can packages be customized?
Yes. Every package on this site is a starting point. We can adjust hotels, add days, include flights or combine destinations.
Do you handle group and corporate travel?
Yes. We organize family reunions, school trips, pilgrimages, company incentives and meetings. Tell us your headcount and dates for a group quotation.
Payments
What payment methods do you accept?
Bank transfer, major credit cards and over-the-counter payment at our Manila office. Your consultant will share payment instructions with your quotation.
What are the cancellation terms?
Terms depend on the airline and hotel conditions in your booking. They are stated clearly in your quotation before you pay a deposit.
Visas
Do you assist with visa applications?
Yes. Our visa desk reviews your documents, fills out forms and books appointments where needed. Final approval is always the decision of the embassy.
How early should I apply for a visa?
We recommend starting at least four to six weeks before travel for countries that require a visa, such as Japan, South Korea and India.
Inbound travel
Do you offer tours for visitors coming to the Philippines?
Yes. Our inbound team arranges private and small-group programs across Manila, Palawan, Cebu, Bohol, Boracay and the Cordilleras, with airport meet-and-assist and licensed guides.
What is the best time to visit the Philippines?
The dry season from November to May is ideal for beaches and island hopping. June to October is quieter and more affordable, with occasional rain and typhoons.
On the trip
What happens if there is an emergency while I am traveling?
Every guest receives an emergency contact number reachable around the clock. We strongly recommend travel insurance, which we can arrange for you.
Still have questions?
Send us a message and we will reply within one business day.
